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February 12, 2007


Pascal Magnenat

consistensy is not necessarily always a mean to achieve usability!



Its segue. Not Segway™.

You can easily spot the difference. One makes you look like you have more money than sense, the other makes you look like a pretentious idiot.

I agree on the google menus. Also I am as yet unable to share documents outside my domain in google apps, yet am able to do some from my own personal account.

Still. I <3 google.


it's not a big deal. the menus are context-specific. context is something that many IAs can't get their heads around just yet. you know, different apps, different needs, different people, different ways of thinking about things...


yep. that is abysmal. How many hours have i spent looking for "all my services" or something. Try to get to your adwords from your mail or vice versa. Looks pretty much uncoordinated. It reminds me of
Content is King - in the meaning if you have superior content, people will use it even without much comfort from usability......

Frank Spillers

Interesting... this is a good segway to my latest post "Is Google's business model progressive disclosure?" sort of similar issues...



Good analysis. But i think these are minor but still inconsistent.

They also have a More>> link when clicked shows a page with all its service offerings and the link More>> still remains (though the link is removed).


All of the items you point to are low frequency use items - and in fact it's abundantly clear what each text means. I'll buy the pure language problems: mail vs. gmail and possibly sign out/log out - though.

Going the way of Microsoft would mean actually slowing down everybody to "fix" these "problems". For a good description of how useful a "quality process" for this would be - have a look at this Windows design war story: http://moishelettvin.blogspot.com/2006/11/windows-shutdown-crapfest.html


great analisys... I think that various staffs are no-time-synchronized

Emil Stenström

Impressive work capturing all those images! That just must be a mistake on their part, too few people know usability enough :)


I really don't see why it _should_ be the same. Various products have various audiences, and serve various needs.

Rob Mason

They're going the way of Microsoft!

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